How Can We Help?
: Can I have different delivery fees for different delivery zones?
: How do I modify/update/change my already placed order?
: What Permissions/Roles can I give teammates?
Accepting and Re-confirming Orders
What makes CaterCow different from other catering platforms?
Do I need to have licenses or certifications to sign up?
Can I control my order minimums and lead time?
Can I have different delivery fees for different delivery zones?
What if I don't deliver?
How and when do I get paid?
How do taxes work?
Does it cost money to partner with CaterCow?
What are CaterCow Rewards?
Where do CaterCoins Live and How Can I Redeem Them?
Why Are Reviews Important?
My company is sales-tax exempt, can we place orders?
Can I pay for someone else’s order? What’s the deal with sharing credit cards?
How do I modify/update/change my already placed order?
How does a caterer confirm my order and how quickly will I know if they can do it?
How much advanced notice do I need to order?
How can I change a team members role?
How do I add people to my organization?
How do I create an Organization?
What Permissions/Roles can I give teammates?
What is an Organization?
Are utensils included with each delivery?
I want to place 1 order with multiple different caterers
What exactly is a package?
How to Group Order on CaterCow with Polling
How do I know if a specific restaurant / caterer is on CaterCow?
How do I make my poll selection?