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How Can We Help?
Customer
Caterer
Pollee
Featured Articles
Customer
: How do I modify/update/change my already placed order?
Customer
: What Permissions/Roles can I give teammates?
Caterer
: Can I have different delivery fees for different delivery zones?
Popular Topics
Customer
Organizations
Okta Setup
What is an Organization?
What Permissions/Roles can I give teammates?
How can I change a team members role?
How do I add people to my organization?
How do I create an Organization?
General Questions
How Do I Delete My Account?
CaterCow Fees
My company is sales-tax exempt, can we place orders?
Orders
How does a caterer confirm my order and how quickly will I know if they can do it?
How do I modify/update/change my already placed order?
Can I pay for someone else’s order? What’s the deal with sharing credit cards?
How much advanced notice do I need to order?
Packages
What exactly is a package?
I want to place 1 order with multiple different caterers
Are utensils included with each delivery?
CaterCow Rewards
What are CaterCow Rewards?
Why Are Reviews Important?
Where do CaterCoins Live and How Can I Redeem Them?
Search
How do I know if a specific restaurant / caterer is on CaterCow?
Polling
How to Group Order on CaterCow with Polling
Can I Auto-Submit My Group Order Poll?
Caterer
Payouts
How and when do I get paid?
How do taxes work?
About Us
Do I need to have licenses or certifications to sign up?
What makes CaterCow different from other catering platforms?
Delivery Areas
What if I don't deliver?
Can I control my order minimums and lead time?
Can I have different delivery fees for different delivery zones?
Fees
Does it cost money to partner with CaterCow?
Pollee
General
How do I make my poll selection?