On this page
Each teammate gets one of four roles, which you choose under Permission when you invite them. The role sets what they can see and change across orders, menus, payouts, and your account. To invite someone or change a teammate’s role, see How do I manage my team on CaterCow?
Admin
Admins have full access to every part of the business — orders, menus, kitchens, business details, delivery settings, business hours, payouts, legal entities, bank accounts, and your team.
Manager
Managers run day-to-day operations. They can accept, decline, and reconfirm orders, edit menus, delivery settings, and business hours, and invite teammates. They can’t open Legal & Bank Accounts or change bank account, legal entity, or Stripe details. They also can’t add or remove kitchens, or edit your Business Details.
Finance / Hands-Off Owner
Finance teammates handle the money side. They can add and change bank accounts, legal entities, and Stripe details, and they can see your payouts and 1099-K tax documents. They can see orders and most other business information, but not messages or menus. They can’t accept, decline, or reconfirm orders, edit business hours or delivery settings, or invite teammates.
Employee (Read-Only)
Employees can see orders, messages, and most other business information, but can’t change it. They can’t see payouts, bank accounts, or legal entities. The one exception: they can add and update orders you track from outside CaterCow.
Choosing what teammates get notified about
Each teammate also has their own notifications: Order Actions, Order Emails, Reviews Email, Menu Update Email, and Finance Email. A teammate can only get the ones their role has access to. For example, an Employee can’t get Order Actions or Finance Email, because Employees can’t accept orders or see payouts.
Who can change the team
- Only Admins and Managers can invite teammates or change their roles, and only to a role at or below their own. A Manager can’t make someone an Admin, for instance.
- If we’ve locked team changes on your account, the Invite Team Member button and the Edit and Remove links don’t appear on your Team page. Email us at support@catercow.com to make a change.