How do I reset my password?

On this page

Ask for a reset link by email, then choose a new password from that link.

Reset your password

1. On the log in page, click Forgot your password? below the form.

2. Enter the email address you log in with, then click Send reset instructions.

3. We email a reset link to that address. It can take up to 5 minutes to arrive, so check your spam or junk folder if you don’t see it.

4. Open the email titled “CaterCow Password Reset Instructions” and click Reset your password here.

5. On the Change Your Password page, type your new password in New Password, then type it again in Confirm New Password.

6. Click Save Password & Log In. Your new password is saved, and you’re logged in.

Each link works once, for 6 hours. After that, ask for a new one.
A new request cancels earlier links. Use the link in the newest email.
Your new password needs at least 6 characters, including a letter and a number.
Other devices are logged out. Changing your password logs you out everywhere else, so log back in there with your new password.

The link doesn’t work. It may have expired or been replaced by a newer one. Click Try Again on the Change Your Password page to get a fresh link.
You see “Email not found” under the email box. Your account may use a different email. Try the other addresses you might have signed up with.
The email never arrives. After checking your spam or junk folder, email support@catercow.com.