Pollee help
Picking your meal in a group order, with or without an account.
Group Orders
6 articles- How do I cancel my meal?Video
Won't be there for a group meal? Choose "I Won't Be There That Day" so your organizer knows not to order for you.
- How do I choose my meal?Video
Use the link your organizer sends you to pick your meal for each day, add any allergies or special requests, and save your selection.
- Why was I charged for my group order meal?
If your meal costs more than your company covers, you pay the difference. Here’s when that’s billed and how to retry a payment that didn’t go through.
- Can I pick my meal without a CaterCow account?Video
If your organizer sends you a guest link, you can pick your meal with just your name. You don't need an account.
- How do I set my dietary restrictions and food allergies?Video
Save your allergies, dislikes, and diet to your CaterCow account once, and they apply to every group order you join.
- Where can I see all my upcoming meals?Video
Your meal calendar shows every group meal you can join, day by day, and each tile tells you what’s next for that meal.
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