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Customer Help Center
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CaterCow Rewards
What are CaterCow Rewards?
Where do CaterCoins Live and How Can I Redeem Them?
Why Are Reviews Important?
General Questions
CaterCow Fees
My company is sales-tax exempt, can we place orders?
Orders
Can I pay for someone else’s order? What’s the deal with sharing credit cards?
How do I modify/update/change my already placed order?
How does a caterer confirm my order and how quickly will I know if they can do it?
How much advanced notice do I need to order?
Organizations
How can I change a team members role?
What Permissions/Roles can I give teammates?
How do I add people to my organization?
How do I create an Organization?
What is an Organization?
Packages
Are utensils included with each delivery?
I want to place 1 order with multiple different caterers
What exactly is a package?
Polling
Can I Auto-Submit My Group Order Poll?
How to Group Order on CaterCow with Polling
Search
How do I know if a specific restaurant / caterer is on CaterCow?
Have A Question?
Message CaterCow Support
or call us at
(855) 269-4056