Customer Help Center

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Packages

Are utensils included with each delivery?

I Want To Place 1 Order With Multiple Different Caterers

What exactly is a package?

Polling

Can I Auto-Submit My Group Order Poll?

How To Set Up A Group Order Polling

Orders

Can I pay for someone else’s order? What’s the deal with sharing credit cards?

How Do I Modify Update My Already Placed Order

How does a caterer confirm my order and how quickly will I know if they can do it?

How Much Advanced Notice Do I Need To Order

General Questions

CaterCow Fees

How Do I Delete My Account?

My company is sales-tax exempt, can we place orders?

Organizations

How can I change a team members role?

How do I add people to my organization?

How Do I Create An Organization

Okta Setup

What Permissions/Roles can I give teammates?

What is an Organization?

Search

How do I know if a specific restaurant / caterer is on CaterCow?

CaterCow Rewards

What Are Catercow Rewards

Where Do Catercoins Live And How Can I Redeem Them

Why Are Reviews Important?

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