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CaterCow Privacy Policy

Updated September 2025

We at CATERCOW INC. (“CaterCow”, "we”) respect your privacy. This Privacy Policy describes our practices with respect to Personal Data we collect from or about you when you access our websites, apps and any other services (collectively, the “Service(s)”).

  1. Personal Data we collect

We collect information that alone or in combination with other information in our possession could be used to identify you (“Personal Data”) as follows:

  1. Personal Data You Provide: We may collect Personal Data if you create an account to use our Services or communicate with us including your name, contact information, contents of the profile you set up, and the contents of any messages you send.
  2. From Your Activity. We automatically collect certain information from visitors to our websites and users of our Services. Such information includes, without limitation, your IP address, browser type and language, domain names, referring and exit pages and URLs, date and time, amount of time spent on particular pages, what sections of the websites and/or the Service you visit, and similar information concerning your use of the Service. The information we collect automatically may include your contact information and we may maintain it or associate it with contact information we collect in other ways or receive from third parties. Additionally, we collect certain internet or electronic activity information when you receive an email for our sales and marketing purposes, such as when you open the email and if you click any links within it.
  3. Cookies and similar technologies. We may use web beacons, tags, flash cookies, HTML5, scripts and other technologies (“Data Tools”) in the Service or in emails to help deliver cookies, count visits, understand usage and campaign effectiveness, and determine whether an email has been opened and acted upon. We may receive reports based on the use of Data Tools by our service/analytics providers on an individual and aggregated basis.

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Website owners can use cookies for a variety of reasons that can include enabling their websites to work (or work more efficiently), providing personalized content and advertising, and creating website analytics.

Cookies set by the website owner (in this case, us) are called "first-party cookies". Only the website owner can access the first-party cookies it sets. Cookies set by parties other than the website owner are called "third-party cookies.” Third-party cookies enable third party features or functionality to be provided on or through the website (e.g. advertising, interactive content and social sharing). The parties that set these third-party cookies can recognize your device both when it visits the website in question and also when it visits other websites that have partnered with them.

Further general information about cookies and how they work is available at www.allaboutcookies.org. You can set your browser to accept all cookies, to reject all cookies, or to notify you whenever a cookie is offered so that you can decide each time whether to accept it. However, refusing a cookie may in some cases preclude you from using, or negatively affect the display or function of, a website or certain areas or features of a website.

  1. Third-Party Analytics Providers. We may use one or more third-party analytics services (such as Google Analytics) on the Service, to evaluate your use of the Service, compile reports on activity (based on their collection of IP addresses, Internet service provider, browser type, operating system and language, referring and exit pages and URLs, data and time, amount of time spent on particular pages, what sections of the Service you visit, number of links clicked, search terms and other similar usage data), and analyze performance metrics.
  1. How we use Personal Data
  1. We may use Personal Data for our general commercial purposes including the following:
  1. To provide, administer, maintain, improve and/or analyze the Services;
  2. To conduct research;
  3. To communicate with you about our Services, and your account with us; to respond to your inquiries; to solicit your feedback through surveys; and to inform you about products and services we or others may offer that we think may be of interest to you;
  4. To develop new programs and services;
  5. To monitor quality control, prevent fraud, criminal activity, or misuse of our Services; to provide for the security of our Services, business and premises as well as your account; and to ensure the security of our IT systems, architecture, and networks; and
  6. To comply with legal obligations and legal process; to enforce or defend our agreements; and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.
  1. Aggregated Information. We may aggregate Personal Data and use the aggregated information to analyze the effectiveness of our Services, to improve and add features to our Services, to conduct research (which may remain internal or may be shared with third parties, published or made generally available) and for other similar purposes. In addition, from time to time, we may analyze the general behavior and characteristics of users of our Services and share aggregated information like general user statistics with third parties, publish such aggregated information or make such aggregated information generally available. We may collect aggregated information through the Services, through cookies, and through other means described in this Privacy Policy.
  2. Online Tracking and Do Not Track Signals: We and our third-party service providers may use Data Tools to collect information about your browsing activities over time and across different websites following your use of the Service. Our Service currently does not respond to Do Not Track or Global Privacy Control signals and operates as described in this Privacy Policy whether or not such a signal is received on a computer or mobile device.  

We may share certain Personal Data about you with third parties, including, but not limited to, advertising and remarketing providers or other brand partners, for purposes of personalizing or otherwise understanding how you engage with ads or other content. These third parties may use Data Tools to collect Personal Data in furtherance of such purposes, including to tailor, target (i.e., behavioral, contextual, retargeting, and remarketing), analyze, report on, and/or manage advertising campaigns or other initiatives.

You may opt-out of interest-based advertising by participating providers by visiting http://www.networkadvertising.org, http://www.aboutads.info/choices and http://www.youronlinechoices.eu/ if located in the European Union.

  1. How we Protect Personal Data

We implement commercially reasonable technical, administrative, and organizational measures to protect Personal Data both online and offline from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Service or e-mail. If we receive instructions using your log-in information we will consider that you have authorized the instructions. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service or third party websites.

  1. Disclosure of Personal Data
  1. We may disclose your Personal Data if you request or authorize us to do so.
  2. We may disclose your Personal Data to third parties without further notice to you, unless required by the law, including without limitation in the situations below:
  1. Vendors and Service Providers: To assist us in meeting business operations needs, to help complete a transaction for you, and to perform certain services and functions, we may share Personal Data with vendors and service providers, including providers of hosting services, cloud services, payment processors, and other information technology services providers, event management services, email communication software and email newsletter services, professional advisors, advertising and marketing services, and web analytics services. Pursuant to our instructions, these parties will access, process, or store Personal Data in the course of performing their duties to us.
  2. Business Transfers: If we are involved in strategic transactions, reorganization, bankruptcy, receivership, or transition of service to another provider (collectively a “Transaction”), your Personal Data and other information may be shared in the diligence process with counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of that Transaction along with other assets.
  3. Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to (A) comply with a legal obligation, including to meet national security or law enforcement requirements, (B) protect and defend our rights or property, (C) prevent fraud, (D) act in urgent circumstances to protect the personal safety of users of the Services, or the public, or (E) protect against legal liability.
  4. Affiliates: We may share Personal Data with our affiliates, meaning an entity that controls, is controlled by, or is under common control with Truest. Our affiliates may use the Personal Data we share in a manner consistent with this Privacy Policy.
  5. Other Users: Certain actions you take to post information on our Service may be visible to other users of the Service.
  1. We do not disclose Personal Data to third parties for their direct marketing use. 
  2. We do not use or disclose your sensitive personal data, except for the purposes of providing the Service to you.
  1. Children

People under the age of 18 are not permitted to use our Service. We do not knowingly collect Personal Data from children under the age of 18. If you have reason to believe that a child under the age of 18 has provided Personal Data to Truest through the Service please contact us and we will take reasonable measures to promptly erase such Personal Data from our systems.

  1. Third Party Links or Websites

The Service may contain links to other websites not operated or controlled by Truest, including social media services. A link to a third party’s website or online service does not mean that we endorse it or that we are affiliated with it. You access such third party websites or online services at your own risk. The information that you share with third party sites will be governed by the specific privacy policies and terms of service of the third party sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact the Third Party Sites directly for information on their privacy practices and policies.

  1. Users within the United States

We may choose or be required by law to provide different or additional disclosures relating to the processing of personal information about residents of certain states. In particular, under California’s ‘Shine the Light’ law (Civ. Code. Section 1798.83), California residents that have an established business relationship with us have the right to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for such third party’s direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those third parties. If you are a California resident and would like a copy of this notice, please submit a written request to us, specifying that you want a “California Shine the Light Notice.” Please allow at least 30 days for a response.

  1. Users outside the United States

Our Service is maintained on servers located in the United States, and Personal Data submitted is stored on our servers in the United States. By using our Service, you understand and acknowledge that your Personal Data will be transferred from your location to our facilities and servers in the United States. Disclosing your Personal Data to us pursuant to this Privacy Policy is at your own risk. We strive to comply with laws of jurisdictions in which we maintain operations but we make no representations that the practices described in this Privacy Policy are compliant with laws outside those jurisdictions that apply to the collection, security, use and disclosure of Personal Data.

  1. Your choices and updating your information

If you choose not to provide Personal Data that is needed to use some features of our Service, you may be unable to use those features.

You can choose not to receive emails from us by “unsubscribing” using the instructions in any email you receive from us. This will not stop us from sending emails about your account or your transactions with us.

You can choose to delete or block cookies by setting your browser to either reject all cookies or to allow cookies only from selected sites. If you block cookies, performance of the Service may be impaired and certain features may not function at all. You can update, amend or delete your information at any time by contacting us.

  1. Data Protection Rights
  1. You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us using the contact details provided under the “How to contact us” heading at the bottom of this notice.

We provide the same suite of privacy controls to all of our users worldwide. Depending on the country or US state where you live, you may also have some or all of the following data protection rights. If you wish to exercise any of these rights please contact us.

  1. Right to access, correct, update or request deletion of your personal data.
  2. Right to object to processing of your personal data, ask us to restrict processing of your personal data or request portability of your personal data.
  3. If we have collected and processed your personal data with your consent, the right to withdraw your consent. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal data conducted in reliance on lawful processing grounds other than consent.
  4. Right to opt out of the sale of your personal data, including sharing personal data for online advertising.
  5. Right to opt out profiling or automated decisionmaking based on your personal data.
  6. Right to non-discrimination, meaning we may not discriminate against a data subject for exercising a privacy right.
  7. Right to complain to a data protection authority about our collection and use of your personal data. For more information, please contact your local data protection authority.

If you are not satisfied with our response regarding your data privacy request, you have the right to appeal our decision. For more information, please contact us using the contact details provided under the “How to contact us” heading at the bottom of this notice. If you are not satisfied with the result of the appeal, you have the right to contact your respective attorney general depending on where you reside.

  1. Retention

We retain your Personal Data for only so long as required to provide our Services to you and engage in the uses described in this Privacy Policy, unless a different retention period is required by applicable law. This means we may retain different types of data for different periods of time. For example, we may retain some data for the life of your account (if applicable) if such data is necessary to provide our Services. We may also retain certain data for defined periods of time, as necessary to comply with applicable laws and regulations, including tax, insurance, legal and regulatory requirements (i.e. seven years). Following an account deletion request, we delete your account and data, except as necessary for the purposes of safety, security, fraud prevention or compliance with legal requirements, or because of issue relating to your account (such as an outstanding balance or unresolved claim). We generally delete data within 90 days of an account deletion request, except where retention is necessary for the above reasons.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws.

You can see when this Privacy Policy was last updated by checking the “last updated” date displayed at the top of this Privacy Policy.

  1. How to contact us

This Site is owned and operated by CATERCOW INC. If you have any questions or concerns not already addressed in this Privacy Policy you can contact us at support@catercow.com.