On this page
Open My Account and use the two checkboxes under Current Settings: one for text messages, one for our news and marketing emails.
Change your notifications
1. In your dashboard’s sidebar, click My Account.
2. Under Current Settings, check or uncheck I want to receive text message notifications for Messages and Orders. With it checked, we text the number in Contact Phone, for example when a restaurant accepts your order.
3. Check or uncheck I want to stay up-to-date on the latest inventory and news from CaterCow for our news and marketing emails.
4. Click Save Details. Your preferences are saved right away.
What these settings cover
- Emails about your orders always come. These checkboxes don’t affect confirmations, changes, cancellations, or receipts.
- Texts go to your Contact Phone. We can only text the number in Contact Phone. If it’s blank, you won’t get texts even with the box checked. Add your number, then click Save Details.
- The news box also stops some reminders. Unchecking it also stops three other emails: our reminders to finish an order you started but didn’t place, our reminders to pick a meal for a group order, and the email telling you we picked a meal for you.
- Group order reminders are set per organization, from your meal calendar. See below.
How do I turn off group order reminders?
Reminders to pick your meal are set for each organization in your meal calendar. Click Meal Calendar in your dashboard’s sidebar, then open Account. Turn off Receive Group Order Reminders (Email & Notification) for that organization. It saves as soon as you switch it.
The same page has Receive Meal Selection Confirmation Emails, for the email you get after you pick a meal. Uncheck it, then click Save Account Details.
Still getting texts or emails you turned off? Email us at support@catercow.com.