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Admins can remove a teammate from the Team Members tab at any time. When you do, you also choose whether the meals they’ve picked on open group orders still get ordered.
Remove a teammate
1. From your dashboard, click Manage Organization, right under your organization’s name.
2. The Team Members tab lists everyone in your organization, grouped by role. Find the teammate you want to remove, then click the trash can icon on the right side of their row.
3. In the popup, the box that says Exclude name From All Upcoming Meal Selections is checked for you. Leave it checked to leave their meal picks out of group orders that haven’t been placed yet. Orders that were already submitted don’t change either way.
4. Removing someone can’t be undone. When you’re sure, click Remove. They’re off your team list and can no longer see your organization. To add them back later, send them a new invite (see How do I add people to my organization?).
What the meal selection box does
The Exclude name From All Upcoming Meal Selections box is checked by default.
- Checked: their meal picks on your group orders that haven’t been placed yet are left out, so no meal is ordered for someone who’s no longer on your team. It works like the Exclude box on a group order’s responses table (see How do I edit or remove a teammate’s meal choice?).
- Unchecked: they’re still removed from your organization, but meals they’ve already picked on open group orders stay in and get ordered.
- Either way, orders that were already placed don’t change.
Before you remove someone
- Your organization always needs at least one Admin. You can’t remove the last Admin. To step away yourself, make someone else an Admin first.
- Only Admins can remove teammates. Orderers and Staff don’t see the trash can.
- Their CaterCow account stays. Removing someone doesn’t delete their account. If yours was their only organization, we set up a personal one for them, so they can still sign in.
What if they never accepted their invite?
They’re listed with (Invite Pending) next to their name. Click the trash can on their row and remove them the same way. The invite is canceled, and the link in their invitation email no longer adds them to your organization.