On this page
Turn it on from My Account with an authenticator app on your phone. After that, logging in with your email and password also takes a 6-digit code from the app. It’s optional, and you can turn it off at any time.
Turn on two-factor authentication
1. In your dashboard’s sidebar, click My Account.
2. Under Change Your Password, click Turn on Two-Factor Authentication.
3. Open an authenticator app on your phone, such as Google Authenticator, and scan the QR code. If you can’t scan it, type the code shown after Or enter manually into your app instead.
4. Type the 6-digit code from your app into Enter code from app, then click Activate 2FA.
5. Your account settings now say Two-Factor Authentication is enabled.
Logging in with a code
- Type your email to bring up the code field. On the login page, an Authentication code field appears once you type your email.
- Enter your password and the current code. Use the code your app shows right now, then click Log In.
- Codes change every 30 seconds. If one isn’t accepted, wait for your app to show a new code and try that one.
Forgot your password? See How do I reset my password?
Turning it off
- Click My Account in your dashboard’s sidebar.
- Under Change Your Password, click Disable Two-Factor Authentication.
- Click OK when your browser asks you to confirm.
You’ll log in with just your email and password again. You can turn two-factor authentication back on whenever you like, with a new QR code.
What if I lose my phone?
You won’t be able to get a code to log in. Email us at support@catercow.com and we’ll help you get back into your account.