About Us

What happens after I apply to become a CaterCow restaurant partner?

What happens after you apply to the CaterCow marketplace, from our review to your invitation and the kitchen setup checklist.

On this page

After you apply to the CaterCow marketplace, we review your application to see whether we’re a good fit. If we accept it, we set up your account and email you an invitation to finish your kitchen’s setup. If you want to take your own orders right away, you can sign up for Stable instead. Your business is created as soon as you submit that form.

After you submit your application

When you submit the online marketplace application, you’ll get an email confirming we received it. You can only submit an application once.

If our team sent you a link to join, the form is titled Join CaterCow. Submitting it takes you straight to setting up your account, with no review.

How we review applications

We only accept restaurants that meet certain criteria and operate in our markets. When we’re receiving a lot of applications, review can take a while, and we’ll reach out as soon as we can.

You don’t need any licenses or certifications from us to apply (see Do I need to have licenses or certifications to sign up?).

If your application is accepted

We set up your account and email you an invitation to finish your profile. Accept it and you land on your Kitchens page. Your first kitchen can’t take orders until you finish its setup checklist: business hours, menu, delivery settings, team, and legal and bank account. It’s the same checklist Stable sign-ups finish, and How do I sign up for Stable? links to help for each step.

You don’t have to finish every step yourself. A teammate with the Admin or Finance / Hands-Off Owner role can complete identity verification and add a bank account for you.

Getting listed on the marketplace

Finishing the checklist lets your kitchen take your own orders. Being listed for CaterCow customers to find is a separate step. Your kitchen needs a bank account verified through Stripe and a menu approved by CaterCow. Once it has both, Marketplace shows Ready to List on your kitchen’s page. CaterCow also has to turn on marketplace listing for your business before customers find you in search. See Why isn’t my kitchen showing up for customers?