On this page
Your Business Details page keeps the basics about your business current: your business name, website, cancellation policy, and the description on your catering page. The video above walks through the whole page.
Update your business details
1. From your caterer dashboard, open Business Details. It’s in the left sidebar, right under your business name.
2. Enter your Business Name the way you want customers to see it, and your Website.
3. Under Cancellation Policy, choose how close to delivery a customer can cancel and still get a full refund. Hover over the icon next to each option to see its window:
- Flexible — up to 1 day before delivery
- Moderate — up to 2 days before delivery
- Strict — up to 3 days before delivery
- Very Strict — up to 5 days before delivery
4. Click Save Details. Your details are saved, and customers see your new name right away.
5. Under Update your Caterer Description, edit the text in the box to describe your food and the catering you offer. This is what customers read about you on your catering page. The link above the box opens that page, so you can see it the way customers do.
6. Click Update Description. Your description is saved, and customers see it on your catering page.
What changes when you save
- Business name: the web address of your catering page changes to match the new name.
- Cancellation policy: the new policy applies to orders placed after you save. Orders that were already placed keep the policy they were placed under.
Who can edit this page
Only teammates with the Admin role for your whole business can change business details. An Admin for a single kitchen can’t save changes here. Managers, Finance teammates, and Employees see the page as read-only. See What can each role on my team see and do?.
If your location is part of a franchise, the page is read-only for everyone on your team. Email us and we’ll make the change for you.
Things you can’t change here
Your logo, minority-owned status, and sustainability details are collected when you first set up with CaterCow, not on this page. If any of those need to change, email us and we’ll update them for you.