Polling

Can I auto-submit my group order?

Turn on auto-submit and CaterCow places your group order for you when the group order deadline arrives, so you don't have to come back to check out.

On this page

Yes! Turn on auto-submit from your group order’s checkout page, and we’ll place the order for you when the group order deadline arrives — no need to come back and check out.

Schedule auto-submit

1. On your group order’s checkout page, fill in your delivery info. Then click Schedule Auto-Submit.

2. The Auto Submit Your Group Order window opens. The Submitting line at the top shows when we’ll place your order: at your group order deadline.

3. Under Auto-Submit Settings, choose how we should fill the order if some people haven’t responded:

  • The first option, Use The Group Order Responses And Any Extras I’ve Added, orders only what’s been picked, plus any extras you’ve added. On a package group order, if that’s under the package’s minimum, we’ll add meals to meet it. To set a floor of your own, check Optional: I have a minimum headcount of and enter a number.
  • The second option, Use My Intended Headcount, adds popular meals until you reach your headcount. If you’re already at or over it, we won’t change your selections.

4. Click Enable Auto Submit. When you see “Your group order has been scheduled for automatic submission,” there’s nothing else you need to do.

5. Close the window to go back to your group order. While auto-submit is on, the order can’t be changed. To make changes, click Disable Auto Submit first, then schedule it again when you’re done.

How auto-submit works

  • We place your order when the group order deadline arrives, using the setting you chose.
  • Auto-submit needs enough meal picks to place the order, including any you add for someone. With too few, we won’t place it. If anyone picked a meal, our team will reach out. If no one did, the order isn’t placed, so check your responses before the deadline.
  • To change your order, click Disable Auto Submit, make your changes, then schedule it again.

What if…

…I want to place the order before the deadline? Click Disable Auto Submit, then click Submit Group Order Now.

…the deadline has already passed? Auto-submit has to be scheduled before the group order deadline. If it’s already passed, email us and we’ll help you place the order.

…something about the order needs fixing? When you click Enable Auto Submit, we check that the order can be placed as it stands. If something needs attention, the window tells you what before anything is scheduled.

…I need to change someone’s meal after scheduling? Click Disable Auto Submit, make the change, then schedule it again. See How do I edit or remove a teammate’s meal choice?.

…people still haven’t responded? Share the group order link with them again before the deadline. See How do I share my group order with my team?.

…the order can’t go through at the deadline? If something changes after you schedule it, like a declined card, we’ll get in touch to sort it out.