On this page
You can download a PDF receipt for any order you’ve placed, right from your orders list or from the order’s page. The video above walks through both.
Download a receipt
1. From your Orders page, click Past Orders to find an order that’s already been delivered.
2. Click Receipt under the order to download its receipt right from the list.
3. To check the order first, click View Order. The receipt has the same price breakdown you see on the order’s page, plus what you ordered, the delivery details, and any payments.
4. Click Download PDF Receipt, under the price breakdown. Your receipt opens as a PDF in a new tab, where you can save or print it.
What’s on the receipt
- Order info: the order’s status, delivery date and time, who placed it, the restaurant, and the package or menu.
- Logistics: the company name, delivery address, and any special requests.
- Order pricing: the full price breakdown, down to the total.
- Payments: each payment made on the order, with its date, method, and amount.
- Order contents: every item in the order.
Each download is built fresh, so the receipt always reflects any changes made to the order since you placed it.
Receipt access and timing
- Who can download it: the person who placed the order and your organization’s admins.
- Paid by card? After your order is delivered and your card is charged, we email you the receipt as a PDF attachment. The card’s owner gets a copy too, along with anyone listed under Recipients of Order Receipts on the card. Don’t see the email? Download the receipt from the order page.
- Cancellation in progress? The Download PDF Receipt link is hidden on the order’s page while a cancellation request is being worked out.
- Paid by invoice? The receipt still covers the order’s pricing breakdown. For the invoice itself, and its own PDF, see How does invoicing work for my organization?
- To find an older order faster, use the filters or the calendar on your orders page. See How do I find and view my orders?