How To Order

We bring transparency to the catering market and empower customers to order confidently. Read below to take full advantage of the features we've built!

1. Find the Perfect Package

  • Search: Enter your event details on the search page to see what is available.
  • Discover: Browse collections or meal types in your area to find new, unique options.
  • Get recommendations: Chat with CaterCow team members on the website, email support@catercow.com, or call +1 (855) 269-4056 for recommendations made specifically for you.

2. Reference the Reputation Tools

  • Trusted Reviews: Our vendors have reviews from real, paying customers that you can reference before ordering.
  • Response rate: Below the vendor’s profile is the response rate, delivery rating, and response time. Use these to make a decision on who to contact.
  • Search ranking: Our algorithm ranks vendors based on a variety of quality control factors including overall rating, response time, and repeat orders.

3. Place Your Order

  • Click "Order it": Once you're ready to order simply input your event details on the package page and click "Order it!" This will not charge you.
  • Pay: Proceed to the checkout page and enter your credit card information, delivery instructions, and any choices/addons/dietary restrictions.
  • Wait for confirmation: Your order is now pending. Once the vendor confirms you will receive a confirmation email with all of their contact information (most vendors confirm within 15 minutes).
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